Faq
Explore expert guides, practical FAQs, and industry insights designed to help distributors, importers, and project buyers make smarter decisions about All-in-One Solar Street Lights.
All Categories
Choosing the Right Product
Comparing Products & Suppliers
OEM & Private Label
Ordering & Pricing
After-Sales Support
Distributor Partnership
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Choosing the Right Product
Helping you choose the right product for your market and application.
Is an All-in-One Solar Street Light the right choice for my market?
It depends on your target customers and applications. All-in-One Solar Street Lights are ideal for distributors looking for products that are easy to install, simple to maintain, and cost-effective to transport. If your market values quick installation and low maintenance, an all-in-one solution is often the best choice.
How do I choose the right wattage for my project?
Choosing the right wattage is not simply about brightness. Pole height, road width, pole spacing, lighting hours, and local sunshine conditions all affect the ideal configuration. We can recommend the most suitable model based on your project or market requirements.
How many rainy days should a solar street light be able to operate?
There is no universal answer. The required autonomy depends on your country’s climate and customer expectations. Markets with frequent cloudy weather usually require larger batteries and solar panels, while sunny regions can often use more economical configurations. As a general industry standard, most standard configurations are designed to provide approximately 3 consecutive rainy days of backup. However, this can be increased with larger battery and solar panel configurations if your project requires longer autonomy.
Will your products work in my country’s climate?
Yes. Different markets require different configurations. We can recommend suitable solutions for tropical climates, coastal regions, deserts, cold-weather areas, or locations with long rainy seasons.
What is the difference between your product series?
Each product series is designed for different market segments, budgets, and applications. Some prioritize cost-effectiveness, while others focus on premium performance, higher efficiency, or advanced features. Our team can help you select the most suitable range.
Which products are your best sellers?
Our best-selling models vary by region and market segment. In general, our AB Series is the most popular choice for distributors thanks to its excellent balance of performance, appearance, and value. Higher-capacity models are commonly selected for roads and commercial projects, while lower-wattage models are widely used for residential streets, parks, and rural roads. Our sales team can recommend the best-selling models based on your local market.
Can I mix different models in my first order?
Yes. Many new distributors begin with a mixed order to evaluate market demand before deciding which models to stock in larger quantities.
Do I need to meet a minimum order quantity (MOQ)?
Unlike many manufacturers, we do not require a minimum order quantity for standard products. Whether you need a few units for market testing or a mixed order with different models, we’re happy to support your business. This flexibility allows distributors to evaluate market demand, reduce inventory risk, and expand their product range with greater confidence.
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Comparing Products & Suppliers
Helping buyers compare products fairly and avoid costly purchasing mistakes.
What should I check before buying a solar street light?
Before making a purchase, don’t focus on price alone. Check the complete system, including the solar panel, battery capacity, LED module, controller, housing material, waterproof rating, certifications, warranty, and after-sales support. A well-balanced system will deliver better long-term performance and lower maintenance costs.
Why are some solar street lights much cheaper than others?
Products that look similar can vary significantly in quality. Lower prices often result from smaller batteries, lower-grade solar panels, less efficient LEDs, lower-quality controllers, or thinner aluminum housings. While the upfront cost may be lower, these products often have shorter lifespans and higher maintenance costs.
How can I compare two solar street lights fairly?
The best way is to compare the complete specifications rather than a single parameter. Look at battery capacity (Wh), solar panel power (Wp), LED efficiency, controller technology, housing material, IP rating, warranty, and expected operating autonomy. This provides a much more accurate comparison than simply looking at wattage or price.
Does a higher wattage always mean a brighter light?
No. A higher wattage does not always mean a brighter or better solar street light. Unfortunately, wattage is one of the most misunderstood—and sometimes exaggerated—specifications in the industry. Two products with the same advertised wattage can deliver very different lighting performance due to differences in LED efficiency, optical design, controller technology, battery capacity, and solar panel size. When comparing products, it’s always better to evaluate the complete system rather than relying on wattage alone.
How can I tell if the battery capacity is genuine?
Ask the supplier to provide the battery specifications, including voltage, capacity (Ah), total energy (Wh), and battery cell type. A reputable manufacturer should also be able to explain how the battery capacity supports the required lighting hours and rainy-day backup.
Which components have the biggest impact on product quality?
The four most important components are the solar panel, LiFePO₄ battery, LED module, and controller. Together, they determine charging efficiency, lighting performance, battery life, and overall system reliability. Choosing reliable components is more important than simply choosing a higher wattage.
What certifications should I look for before importing?
The required certifications and documents depend on your destination market and local regulations. Common documents include CE, RoHS, IP test reports, UN38.3, MSDS, and other battery transportation or compliance documents where applicable. Before placing an order, we recommend confirming your country’s import requirements so we can prepare the appropriate documentation for your shipment.
Why do some solar street lights fail much earlier than others?
Premature failures are often caused by poor-quality batteries, undersized solar panels, unreliable controllers, inadequate waterproof design, or improper system matching. A properly engineered system with quality components will generally provide more stable performance and a longer service life.
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OEM & Private Label
Helping you build your own brand with flexible OEM and private label solutions.
What can you customize for OEM or private label orders?
We offer a wide range of OEM customization options, including logo printing, product labels, packaging, user manuals, color temperature, housing color, product specifications, and branding materials. For larger projects, we can also support exclusive product designs and custom mold development.
Can I start with logo customization before investing in full OEM?
Absolutely. Many distributors begin with simple logo branding before moving to fully customized products. This approach reduces investment risk while allowing you to validate market demand before committing to more advanced OEM development.
Do OEM orders require a minimum order quantity (MOQ)?
Yes. The minimum order quantity for OEM orders is 50 pcs. This allows us to efficiently arrange customized logo printing, packaging, and branding while keeping costs reasonable. If you’re not ready for an OEM order, you can also purchase our standard products with no minimum order quantity and upgrade to private label branding as your business grows.
What is the difference between OEM, ODM, and SKD?
OEM allows you to sell our existing products under your own brand. ODM involves developing or modifying products to meet your specific requirements, while SKD enables local assembly using semi-knocked-down kits. Each option offers different levels of customization, investment, and flexibility.
Can you develop an exclusive product for my company?
Yes. For qualified partners, we can support exclusive product development, including custom housing design, mold development, unique product specifications, and exclusive model configurations to help strengthen your market competitiveness.
Can you customize products for my local market?
Yes. Instead of offering a one-size-fits-all solution, we can customize products based on your target market, customer preferences, and target price range. Whether your market prioritizes lower cost, longer backup time, higher brightness, or premium appearance, we can recommend the most suitable combination of battery capacity, solar panel size, LED performance, housing design, and other specifications to help you stay competitive.
Can you customize packaging and marketing materials?
Yes. We can customize product packaging, user manuals, catalogs, specification sheets, product labels, and other marketing materials with your own branding, helping you present a more professional image in your local market.
How can OEM help me grow my business?
OEM allows you to build your own brand instead of selling generic products. It helps improve customer recognition, increase customer loyalty, reduce direct price competition, and create greater long-term value for your business.
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Ordering & Pricing
Everything you need to know before placing your first order.
Can I order samples before placing a bulk order?
Absolutely. Many distributors start with sample or trial orders to evaluate product quality, performance, and market acceptance before placing larger orders. This helps reduce business risk and gives you greater confidence in your purchasing decision.
What is your standard production lead time?
Production typically takes 10–25 days, depending on the product model, order quantity, and level of customization. Once we confirm your order details, we’ll provide a more accurate production schedule.
Which shipping terms do you support?
We support common international trade terms including EXW, FOB, CIF, DDP, and more, depending on your destination and shipping requirements. Our team can recommend the most suitable shipping solution for your order.
Can you arrange shipping to my country?
Yes. We regularly ship to customers worldwide and can arrange sea freight, air freight (where applicable), rail transport, or door-to-door delivery depending on your location and order size.
Can solar street lights be shipped by air?
Because solar street lights contain lithium batteries, air shipment may be restricted depending on the battery capacity and airline regulations. For most commercial orders, sea freight is the most economical and practical option. Our team will recommend the most suitable shipping method based on your destination and order quantity.
Can you help me reduce shipping costs?
Yes. We can recommend the most cost-effective shipping solution based on your order quantity, destination, and delivery requirements. We also optimize carton dimensions and container loading to maximize space utilization and help reduce overall transportation costs.
How many units can fit into a 20GP or 40HQ container?
The loading quantity depends on the product model and packaging size. Once you’ve selected the products, we’ll calculate the maximum loading quantity for a 20GP or 40HQ container to help you optimize freight costs and improve shipping efficiency.
Can I mix different models in one shipment?
Yes. Many distributors combine different models in one shipment to better match local market demand. Mixed orders are an effective way to expand your product range, test different models, and reduce inventory risk without committing to large quantities of a single product.
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After-Sales Support
Professional technical support before, during, and after every order.
What happens if there’s a problem after delivery?
If any product issue occurs, simply contact our technical support team with photos or videos. We’ll investigate the issue promptly and provide the most appropriate solution, whether it’s troubleshooting guidance, replacement parts, or other after-sales support.
How do you handle warranty claims?
We aim to make the warranty process as simple and efficient as possible. After reviewing the issue and confirming the cause, we’ll provide the appropriate solution as quickly as possible to minimize downtime and keep your projects running smoothly.
Can replacement parts be supplied separately?
Yes. We can supply replacement parts for future maintenance and after-sales service. Keeping essential spare parts in stock also helps distributors provide faster support to their local customers.
Do you provide technical support after purchase?
Yes. Our technical team provides ongoing support before installation, during commissioning, and throughout the product’s service life. Whether you have technical questions or need troubleshooting assistance, we’re here to help.
Can you help us solve installation problems remotely?
Absolutely. Our engineers can provide remote technical support through photos, videos, online meetings, or messaging platforms to help identify problems quickly and recommend practical solutions.
Can you provide installation guides and technical documents?
Yes. We provide installation manuals, user guides, technical specifications, and other supporting documents to help your team install and maintain the products correctly.
Can you provide training for our sales or technical team?
Yes. We can provide product training, technical guidance, and sales support to help your team better understand our products and confidently serve your customers.
How can I reduce future maintenance costs?
Choosing the right product configuration from the beginning is the best way to reduce maintenance costs. Proper system design, reliable components, and products matched to your local climate all contribute to better long-term performance and fewer service issues.
05 / 06
After-Sales Support
Professional technical support before, during, and after every order.
What happens if there’s a problem after delivery?
If any product issue occurs, simply contact our technical support team with photos or videos. We’ll investigate the issue promptly and provide the most appropriate solution, whether it’s troubleshooting guidance, replacement parts, or other after-sales support.
How do you handle warranty claims?
We aim to make the warranty process as simple and efficient as possible. After reviewing the issue and confirming the cause, we’ll provide the appropriate solution as quickly as possible to minimize downtime and keep your projects running smoothly.
Can replacement parts be supplied separately?
Yes. We can supply replacement parts for future maintenance and after-sales service. Keeping essential spare parts in stock also helps distributors provide faster support to their local customers.
Do you provide technical support after purchase?
Yes. Our technical team provides ongoing support before installation, during commissioning, and throughout the product’s service life. Whether you have technical questions or need troubleshooting assistance, we’re here to help.
Can you help us solve installation problems remotely?
Absolutely. Our engineers can provide remote technical support through photos, videos, online meetings, or messaging platforms to help identify problems quickly and recommend practical solutions.
Can you provide installation guides and technical documents?
Yes. We provide installation manuals, user guides, technical specifications, and other supporting documents to help your team install and maintain the products correctly.
Can you provide training for our sales or technical team?
Yes. We can provide product training, technical guidance, and sales support to help your team better understand our products and confidently serve your customers.
How can I reduce future maintenance costs?
Choosing the right product configuration from the beginning is the best way to reduce maintenance costs. Proper system design, reliable components, and products matched to your local climate all contribute to better long-term performance and fewer service issues.